For Garut residents who want to install ICONNET home internet, now the registration process can be done online via the PLN Mobile application. The process is quite easy and only takes a few minutes for the application to be successfully sent.
The following is the latest ICONNET registration flow via PLN Mobile.
- Select the Internet Menu in the PLN Mobile Application
The first step, open the PLN Mobile application that is installed on your smartphone.
Make sure the PLN Mobile account is active and the home PLN Customer ID where ICONNET will be installed is registered in the application.
After entering the main page, select menu Internet to start the ICONNET service registration process.
- Select New Subscription Menu
After entering the internet service, select menu New Subscription.
The system will display a list of PLN Customer IDs connected to your PLN Mobile account.
Make sure the customer ID selected matches the location of the home or business where the ICONNET service will be installed.
- Check the address and coordinates
In the next stage, customers are asked to check the installation location.
Double check:
- Location point on the map
- Complete installation address
- RT/RW
- Villages and sub-districts
- Postal code
Make sure the address and coordinates are correct so that the survey and installation process can be carried out more quickly and accurately.
- Select Subscription Package
After the address is verified, choose the internet package that suits your needs.
Some package options that are generally available include:
| Package | Speed |
| 35Mbps | Suitable for families |
| 50Mbps | Ideal for working from home |
| 100Mbps | Suitable for gaming and 4K streaming |
Choose the package that best suits the number of users and internet activity at home.
- Complete Subscription Data
Next, fill in complete customer data, including:
- Full name
- Mobile phone number
- Email is active
- VIN
- Work
- Other contacts who can be contacted
After all data is filled in, upload a photo of the KTP that is clear and matches the applicant’s identity.
Then click Send to send a registration application.
Also read: Iconnet New Customer Registration | Organic Registration
- Enter the ICONNET Referral Code
In order for the registration process to receive monitoring and assistance during the activation process, enter the following referral code:
Reference Code: 1258FC
Benefits of using a referral code:
- Assist in monitoring registration status
- Get information on ongoing promotions
- Facilitates coordination if assistance is needed during the registration process
- Wait for the Data Verification Process
After the application is successfully sent, customer data will be entered into the ICONNET system for verification.
At this stage customers are advised to save the following service numbers:
150678
This number is usually used for validation and communication processes related to installing the ICONNET service.
Make sure the number is saved so you don’t miss calls or notifications from officers.
- Make Payment After the Virtual Account Is Issued
When the verification process is complete, the system will issue a number Virtual Account (VA) for payment.
Customers can make payments according to the nominal stated via:
- Mobile Banking
- ATM
- Internet Banking
- Other payment channels available
Make sure payment is made according to the specified time limit so that the installation process is not delayed.
- Installation and Activation Process
After payment has been successfully verified, ICONNET staff will contact the customer to schedule installation.
The technical team will do:
- Fiber optic cable withdrawal
- Device installation
- Service activation
- Internet connection testing
After activation is complete, customers can enjoy ICONNET home internet services.
Conclusion
ICONNET registration via PLN Mobile is the most practical way for Garut people who want to install home internet without having to come to the service office.
Registration flow summary:
- Open PLN Mobile and select the Internet menu.
- Select New Subscription.
- Make sure the PLN Customer ID is registered.
- Check the address and installation coordinates.
- Select the desired internet package.
- Complete customer data and submit.
- Enter the referral code 1258FC.
- Wait for the verification process.
- Save the officer’s number 150678.
- Make payment after the Virtual Account is issued.
- Technicians carry out installation and service activation.
With a stable fiber optic network, unlimited packages without FUP, and an easy registration process, ICONNET is a home internet option worth considering for the people of Garut and its surroundings.
also read:
How to register for the ICONNET package via PLN Mobile, Sales and Contact Center
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